Verosteel Stenska napa 60 cm

Disappointed with the chimney area of this product. The hood itself is solid and looks good, but the chimney is flimsy and if you touch the product it leaves marks that are difficult to buff out. For the price I was expecting better. The chimney cheap look has left this looking less expensive and solid than it is. Disappointing.


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FEEDBACK
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Hello Rachael,

Thank you for taking the time to share your feedback. We’re pleased to hear that you are satisfied with the overall look and quality of the hood itself, but we’re sorry to learn of your disappointment with the chimney area.

We understand how important both functionality and finish are in a product, and we regret that this aspect did not meet your expectations. Your comments have been shared with our product team for further review, as we are always looking for ways to improve.

If you would be willing, we encourage you to contact our customer service team so we can discuss your concerns in more detail and explore any possible solutions.

Thank you again for your feedback.

Kind regards,

Your Klarstein Team
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Razočaran sem nad dimniškim delom tega izdelka. Napa sama je trdna in izgleda dobro, dimnik pa je šibek in če se ga dotaknete, pusti sledi, ki jih je težko spolirati. Za to ceno sem pričakoval boljše. Zaradi poceni videza dimnika je ta izdelek videti cenejši in bolj trden, kot je v resnici. Razočaranje.

Wirklich ein schönes Stück. Sieht richtig gut aus und war relativ einfach zu montieren. Bis auf die Kamin Verkleidung. Oben im montierten Winkel ist mit den dünnen Blechen keine Verschraubung möglich, hier habe ich ein Stück Holz an die Wand geschraubt und seitlich den Kamin befestigt. Die unteren Löcher im Kamin haben keine Möglichkeit zur Verschraubung, fehlt ein Loch? Power hat das Teil in jedem Fall und der Preis ist fair.

Resnično čudovit kos. Izgleda odlično in namestitev je bila relativno enostavna. Razen obloge dimnika. Tanke kovinske pločevine na vrhu nameščenega nosilca preprečujejo kakršno koli privijanje, zato sem na steno privijačil kos lesa in dimnik pritrdil ob strani. Spodnje luknje v dimniku nimajo lukenj za vijake. Ali manjka kakšna luknja? Kos je vsekakor močan, cena pa je poštena.